EFFECT OF INCREASED WORKLOAD AND PHYSICIAN BURNOUT ON TURNOVER INTENTION OF DENTISTS IN TERTIARY CARE DENTAL HOSPITALS OF PAKISTAN

Authors

  • Saeeda Zia Riphah International University
  • Areesha Noor Riphah International University
  • Danish Zafar Consultant Ophthalmology, Ayub Teaching Hospital, Abbottabad, Pakistan
  • Muhammad Fayyaz Professor- Prosthod0ntics Department, Dental section- Ayub Teaching Hospital, Abbottabad
  • Faiza Akram Head of Radiology Department, Ayub Medical Teaching Institute, Abbottabad
  • Hamza Javed Abbottabad International Medical Institution

DOI:

https://doi.org/10.69656/pjp.v21i4.1595

Keywords:

Workload, physical burnout, emotional burnout, turnover intention

Abstract

Background: Increased workload is one of the leading causes of physician burnout of dentists in tertiary care hospitals of Pakistan resulting in an increased turnover intention. This study reviews the effect of increased workload on burnout and turnover intention in dentists working in the private and public dental hospitals of Islamabad and Rawalpindi. Methods: This quantitative, cross-sectional study was conducted in Islamabad and Rawalpindi, from Jun to Jul 2022. The target audience was selected with simple random sampling. An online survey was conducted and a total of 100 PMDC-registered dentists filled the survey questionnaire. Indexes used for assessment of burnout, turnover intention, and workload were the Copenhagen index, Scale (Tis-6), and NASA task load index respectively. Results: The correlation between workload and turnover intention can be seen as strongly positive (r=0.419, p<0.01). The correlation between the workload and dependent turnover intention can be seen as strongly positive (r=0.419, p<0.01). The results showed that an increase in workload leads to an increased physician burnout which in turn causes an increased rate of turnover intention in dentists. Conclusion: Dentists in Islamabad and Rawalpindi are facing the problem of increased workload during working hours, resulting in physical and psychological burnout leading to an increased turnover intention.

Pak J Physiol 2025;21(4):11–4, DOI: https://doi.org/10.69656/pjp.v21i4.1595 

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Published

31-12-2025

How to Cite

1.
Zia S, Noor A, Zafar D, Fayyaz M, Akram F, Javed H. EFFECT OF INCREASED WORKLOAD AND PHYSICIAN BURNOUT ON TURNOVER INTENTION OF DENTISTS IN TERTIARY CARE DENTAL HOSPITALS OF PAKISTAN. Pak J Phsyiol [Internet]. 2025 Dec. 31 [cited 2026 Jan. 3];21(4):11-4. Available from: https://pjp.pps.org.pk/index.php/PJP/article/view/1595

Issue

Vol. 21 No. 4 (2025): Pakistan Journal of Physiology

Section

Original Article

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Copyright (c) 2025 Saeeda Zia, Areesha Noor, Danish Zafar, Muhammad Fayyaz, Faiza Akram, Hamza Javed

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